The Technocom music box.
While the most popular benefit of Music on Hold is the assurance to the caller that they are still connected, there are many additional benefits:
- Music on hold gives a professional feel to a call and demonstrates to the caller that their call is very important.
- Many companies use the Music on Hold function for announcements or for information on products and services, thus making the hold time educational and productive.
- The message can also include additional information to enable the caller to leave the hold pattern and be re-directed.
- The length of the hold may seem shorter to the caller when they are being entertained, making for happier customers.
Technocom offers voice and music options to add to your existing MOH system or allows you to build a customized system to fit your needs!
Customize your Music Box.
Choose the player that is right for you!
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Download Brochure
MB 2000
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Download Brochure
MB 4000
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Choose a voice talent and music type:
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Mike - Listen (MP3) |
Smooth Jazz - Listen (MOV) |
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Dan - Listen (MP3) |
Classical - Listen (MOV) |
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Donna - Listen (MP3) |
Country - Listen (MOV) |
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Bryan - Listen (MP3) |
Rock - Listen (MOV) |
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Deb - Listen (MP3) |
Acoustic - Listen (MOV) |
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Holiday - Listen (MOV) |
Pricing*
Customized voice and music: $180.00
MB 4000: $519.00 (includes rack mount)
MB 2000: $299.00
* Does not include installation
Limited WarrantyUpon receipt, the manufacturer will repair or replace, at its option, for a period of three (3) years from the date of purchase, any system that proves defective in materials or workmanship. The manufactureer is not liable for indirect, incidental, or consequential damages in connection with the use of this product. This limited warranty does not include labor for installation or removal of the unit. Warranty does not apply to the USB Flash drive.
Research
AT&T research
- 70% of calls are placed "On-Hold" for 30 seconds or longer, leaving a caller on "Silence Hold" results in a staggering 75% call abandonment rate!
- The majority of these callers will not call back again.
- 80% of callers with silence on-hold hang up within 1 minute. Callers with Music-on-Hold stay on-line up to five minutes longer
- 30% of callers purchased additional products or services as a result of something they heard on-hold
- 25% of callers make a purchase based on an on-hold sales suggestion
CNN Survey:
"The average person spends 100 hours per year on-hold"
"Without music or messages, 70% of those on-hold will hang up and 35% won't call back"
Cellular Marketing Magazine:
"Over 90% of callers prefer on-hold messages over silence"
Telemarketing Magazine:
"Surveys show that 25% to 40% of callers make purchases based on information they heard on-hold"
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