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It’s more than just security
Article posted by Marlene Frost on Monday, April, 19th, 2010 at 12:04 pm
I received a call from a Director of Security from a University Campus. A business loves those unsolicited calls from potential customers asking for more information and wanting to know more about your business solutions. It makes you feel proud.
Speaking in terms of solutions, we have added a few cool items to our UGuardU server software. Those items include IP video tracking, motion detection email and sms alerts as well as camera off-line alerts.
However, the tone of our follow up call changed, we were informed that there has been an assault on campus this past week and now the excitement about helping and providing someone with information, turns into great sadness. As I try to understand why another human would do that to anyone, I realized that this potential customer has a much greater need than just information.
We have a formal meeting scheduled this coming week in order to know exactly how our IP cameras might work for them. We’ll find out if they could be used at certain remote campus areas using available internet access and wireless internet access points together with power.
Technocom was also asked by the University to provide a recommendation and bring with us a “security assessment consultant”. When you service this industry, you need to be aligned with consultants you respect and can trust. I’m proud of the fact that we have access to one of the best consultants in the area and he will be joining us at the meeting.
We’re ready to discuss and provide information for a potential solution and work on a strategy which hopefully will deter these sorts of events from ever occurring again on campus. We know that there will always be “evil” people out there but hopefully UguardU can help with deterring them in the future. Security is no longer the issue it’s really peace of mind.
You never know what direction a customer’s call will take you.
Written by: Patrick McCloskey
This post is in: UGUARDU
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