Technocom Blog

¡Hablamos Espanol! We speak Spanish!

 I thought I’d write a little something to let everyone know that we have two employee’s at Technocom who speak Spanish and we would like to welcome any Spanish speaking people interested in our services to feel free to contact Gilbert Contreras or Marlene Medina Frost.  They can be reached through our main numbers or directly at 503-454-7317 for Gilbert or 253-395-1708 for Marlene.  We look forward to serving the Spanish community.

Este es un aviso que Technocom tiene dos empleados que hablan español.  Nos gustaria invitar a todas las personas que hablan español interesadas en nuestros servicios que hablen con Gilberto Contreras o Marlene Medina Frost.  Se pueden comunicar con ellos pormedio de nuestros telefono  principal o con Gilberto directamente al 503-454-7317 or Marlene al 253-395-1708.  Es nuestro placer brindar nuestros servicios a la comunidad hispana.

This post is in: Uncategorized | Be the first to comment!

Networking from “The Well”

I have recently been looking for ways to incorporate social media (facebook, twitter, Linked In) into increasing my networking capacity/efficiency.  Realizing that companies today have individuals or entire departments devoted to maintaining such information, in an effort to “keep it fresh”. My earnest opinion was slightly David and Goliath if you will…  How do I, one single person compete in that space.

It dawned on me while engineering both a low voltage communications system for a Technocom customer and a home plumbing project that much like electricity, water, and bandwidth or dial tone the valuable information used in business to business networking starts in one place… in this case it is me. (The Well) 

Much like a reservoir, power generator, or phone switch the information is the resource, or well if you will, that needs to efficiently distribute its content.  It appears to me that the three popular social Medias are some of the delivery systems capable of distributing that information to the properly intended recipients.  Stay tuned for further discovery on how myself and Technocom are attempting to build efficient and effective social media practices that can actually increase the number of opportunities for new clients and new revenue in a few quick and easy steps.

This post is in: Uncategorized | Be the first to comment!

FORGE Marketing Summit 2010

Technocom was proud to sponsor the Lake Oswego Chamber of Commerce’ FORGE Marketing Summit at Marylhurst University. The Summit focused on best and worst practices for business marketing utilizing four of Portland’s brightest speakers in marketing including Dr. Marten’s Kim Barta, Grady Britton’s Dayn Wilberding, eROI’s Ryan Buchanan, and Anvil Media’s Kent Lewis.

The event was a huge success! Lake Oswego Chamber of Commerce CEO Jerry Wheeler states “Feedback on the event has…been extremely positive with the reviews coming in at a 4.8 out of a possible 5.0.” Technocom provided audio visual support utilizing Bose Pro loudspeakers and also video recording of each presentation. The videos will be available on the Chamber’s website in the near future.

For more information on the Lake Oswego Chamber of Commerce and the FORGE educational group please visit:

www.lake-oswego.com

This post is in: Uncategorized | Be the first to comment!

Fostering New Business Relationships

Technocom is proud to announce a new partnership with Bose Corporations Pro Audio Group. After spending a year fostering a relationship with Tony Christina, Bose NW Territory Manager, by engineering Bose Pro product into new opportunities, it was clear that both companies were a good fit for each other.

To date, Technocom has installed Bose Pro solutions in Mountain Park HOA Recreation Center, St. Patrick’s Church, and Fit Right NW shoes and apparel. Several other opportunities are in the works. Technocom and Bose are mutually looking forward to this continued growth and success!

This post is in: Uncategorized | Be the first to comment!

Managing during a recession

As VP of sales I’ve tried to think long and hard about how to motivate during this slowdown in the economy.  More companies are bidding on fewer jobs, and the ones that are won tend to have smaller margins.  It gets discouraging for the sales staff and the one thing you want to do is keep a positive attitude with your team because this comes across to potential customers.

There are only so many rah rah sales meetings you can have so I’ve decided to motivate on a more personal level.  Spending more time with each individual account executive, tell them how appreciative the company is for the effort that they are putting in.  Personalizing the jobs they are proposing by asking how the process is going, giving them any additional support they may need and encouraging them by being positive.

As much as there is a tendency to want to beat up your staff because sales have slowed down, to punish rather than praise, we should be mindful that the people we manage aren’t trying to not bring in business.  To get through this downturn we must work smarter and keep the attitudes of those around us in the right place.  Remember, employees are the ones selling the company.  Clients don’t just buy product, they buy from people and having a positive sales force will help get businesses through these tough times.

This post is in: Uncategorized | Be the first to comment!

“UGuardU goes Wireless”

Technocom, Inc. of Wilsonville, Oregon is proud to announce our ability to take our UGuardU camera system almost anywhere.

Technocom has successfully tested one of its UGuardU cameras on the road. We used a broadband network access card and a power converter from the battery in order to provide live streaming video.  Multiple viewers were able to “view live” through an internet connection or PDA device, simultaneously.    All of which was recorded on a server for potential play back.

Product Manager, Matt Mosley stated that “we have continued to expand our capabilities; we are now able to place our camera where ever an internet access card will provide us with access together with some sort of power source.  This brings mobility to a once stagnant image.   You can image the possibilities.”

This post is in: Uncategorized | Be the first to comment!

UGuardU and KATU Television in Portland, OR

The power of UGuardU is now visible to the masses via KATU’s new weather cam.  We are proud to be partnering with KATU and Freewire Broadband to bring Portland’s living room to the air waves.  You can see Portland’s Pioneer Courthouse Square live!  We have the camera placed four blocks away to look right down on the action in the square.  Of course, you can see the bronze scupture of the man with the umbrella too (not much action with him)  You can also see this view at www.UGuardU.com.  Check out the demo cameras at our web site!

This post is in: Uncategorized | Be the first to comment!

Portland’s first wind turbines - see them at UGuardU.com

Portland’s skyline will transform with the silhouette of four wind turbines on top of Twelve West (formerly 12W), making it the first urban high-rise building in the U.S. to have a small-scale wind turbine installation! You can watch the progress LIVE the morning of Friday Aug. 14 from our UGuardU.com website.  Log on to the demo cameras to see history in the making.

This post is in: Uncategorized | Be the first to comment!

UGuardU Website getting better all the time.

We have been working on the website to make it an even better place for you to get information.  Check out the live views of the car dealership in Newberg, Or. or the view of “Portland’s living room”.  We are really excited about it.

If you want to get the UGuardU system in your hands right away go to Amazon and type in “UGuardU”.  Do your shopping and have it delivered directly to you.  No fuss!  We are always here to answer your questions if you have them, even if you do shop at Amazon.

Imagine all the ways you can use the UGuardU solution.  It is a great way to keep an eye on places you just can’t be at all the time.  Your kids are ready to go back to school and who are they bringing home with them when you are at work? Nursery’s in our area are having stock stolen, I saw on the news that cow’s are being stolen and sold at auction.  Just set up a camera and you can log into your browser to see the images.  What have you got to loose?
See. Protect.

This post is in: Uncategorized | Be the first to comment!

“Troubleshooting Detective” - Phone System or Carrier?

Hello again fellow detectives!  I have a short training for you today.  We get many calls with issues that can be confusing as to who is the culprit, the phone system or their carrier provider. 
Before you go hating on your phone like this girl.
There is something to keep in mind when the problem arises.  If you make a phone call or someone calls into your business and you hear a message.  The magic word there is “hear”, something like “the number you dialed is not is service” for example or click on the link and you can actually hear what one would sound like (http://www.youtube.com/watch?v=Sl6j67zJP9w).  Anytime you hear a message, typically this is going to be a carrier issue.  Why? Because the phone system does not have the ability to give out audio messages but the carrier, can only send audio messages.
When making a call, you see a message on your phone display or it just hangs up on you or you hear sounds, which could be your phone system.  I  say “could be” because of course to all these rules there are exceptions being that we are dealing with electrical systems that sometimes seem to have a mind of their own. 
 

Even though these clues will help you determine what is causing the problem sometimes it’s even hard for us to figure out which of the two is the culprit so when in doubt call your carrier.  They can typically look at your account and see if there are any errors or they can also tell you if they are having difficulties in your area and they will not charge you for checking (it can save you a service charge from us if we go out there and it ends up the problem was the carrier).  If after talking to them they say that they see everything good on their side, next step would be to give us a call with as many details about what you heard or happened as possible.  Remember!   Think like the phone, be the phone!  Ask, ask, ask as many questions as possible.
 

“when you have eliminated the impossible, whatever remains, however improbable, must be the truth” – Sherlock Holmes

This post is in: Uncategorized | Be the first to comment!